Gift Cards & Voucher Terms and Conditions
• Validity cannot be extended.
• Print of voucher along with photo ID card is compulsory for redemption.
• One voucher can be redeemed only once.
• Voucher is not transferable.
• Voucher cannot be exchanged for cash.
• Cannot be clubbed with any offers.
• Prior appointment necessary.
• Spa rules and regulations apply.
• Vouchers will be sent within 48 hours of purchase.
What is a spa gift voucher (coupon)!
•Spa gift vouchers are similar to the vouchers which we buy at lifestyle stores or book stores. You can buy them either online or buy visiting any of our spas. Vouchers are normally made for a specific value and will have the name of the person who is sending it as well as the person who is receiving it. The recipient can use the voucher to avail any services worth the amount at our spas.
1. Who can I gift a spa gift voucher (coupon) to!
• They can be gifted to your friends or family. Whether it’s their birthday, anniversary or any other occasion where you would like to make them feel special. Spa vouchers are the perfect way to gift good health and some pampering to your dear ones.
2. Where can the spa gift voucher (coupon) be redeemed!
•They can be redeemed at any of our spas. Currently we have spas in Chennai, (Egmore, Mylapore) coming soon at Rajkot, Mumbai, Coimbatore, Ahmadabad
4.What is the process of spa gift voucher (coupon) purchase & redemption!
•The process is very simple. You select the amount of vouchers you would like to gift, enter your and recipients details and make the payment. Once we receive the payment we email the voucher to the recipient with a cc of the email to you.
5. I would like to personally email / present the voucher to the recipient. Is this possible!
•Sure. In the box which asks you for “Email of Recipient” please enter your own email id and instead of sending the voucher to the recipient we will send the voucher only to you. You can then email the voucher personally or take a print of the voucher and present it in person. Please do enter the correct name of the recipient, since that would be printed on the voucher.
6. Why an email voucher! Isn’t a physical voucher a better idea!
•An email voucher has several advantages compared to a physical spa gift voucher. Email vouchers never get lost or delayed in courier. They reach much faster and can never be “lost” since a copy is always available in the email.
•What amount spa gift voucher (coupon) should I gift!
•It’s really up-to you. Please refer our menu to know more about our services and their prices. Our full body massages (60 mins) and packages make for the most popular gifting options.
•Our spa membership also make for wonderful gifts for year long good health.
9. How soon will the spa gift voucher (coupon) be sent!
• Vouchers are sent within 48 hours of placing the order.
10. Can you deliver a physical voucher instead of an email voucher!
We are unable to deliver physical vouchers currently. If you would like to purchase a physical voucher, please visit any of our spas to buy them.
11. What is the validity date for the spa gift voucher (coupon)!
• 6 months from the date of purchase.
12. I am in a hurry, I missed an important date and I need the spa gift voucher (coupon) in the next 1 hour, is it possible?
• We will try our best. Please drop us a mail at firstname.lastname@example.org and we will let you know how soon we can deliver the email voucher for you.
13. Is your payment gateway secure? Can I trust you with my credit card details!
All our online payments are processed through PayU Money (for Rupee payments) which are secure websites.
We do not store any credit card information on our website.
14. I still have a query, who do I contact!
Please call up any of our spas if you would like to speak to someone, or drop us a mail at email@example.com or call us : +91- 9962814814 / 044 – 45000411